We have been in business nearly 20 years and we are successful because we value our customers. A large part of our work comes from customer recommendations to their friends and family.
We provide a full 12 month guarantee* on all our work, some of which can be upgraded to 10 years on some types of installation.
All materials and products are covered by full manufacturers' warranties and our labour is backed by our own guarantee of workmanship. Should a problem arise with a part supplied by us we will take up customer complaints or queries with manufacturers whenever possible.
Here at Drain Away Bristol we have a quality control manager who regularly inspects the quality and workmanship of our jobs. If there should be any defects arising from faulty installation or repair work that occur within the guarantee period, it is dealt with as a priority. Problems that arise outside of the company's standard guarantee period may also be rectified free of charge, or partial charge, at the company's discretion.
Our aim is to become the first choice supplier of emergency drainage and plumbing services within every area in which we operate across the UK
*Terms & Conditions apply contact us for details